Maitre d’Hotel Kaiwhakarite Hōtera

Maitres d'hotel oversee the service of food and beverages to guests in restaurants and other eating places. They also check reservations, greet guests, and supervise waiters and waitresses.

Maitres d'hotel may do some or all of the following:

  • receive and confirm reservations
  • supervise waiters, waitresses and wine stewards, and train new staff
  • liaise with kitchen staff to find out about specials and menu changes
  • ensure tables are set correctly
  • greet and seat guests and offer and serve drinks
  • deal with any problems that may arise
  • order stock
  • organise the clean-up and closing of the restaurant.

Depending on the size of the restaurant, maitres d'hotel may also be involved in cashing up, balancing the books and other accounts work.

Physical Requirements

Maitres d'hotel need to be reasonably fit and healthy because they spend long periods on their feet.

Useful Experience

Useful experience for maitres d'hotel includes any work in the hospitality, tourism or retail industries, such as waiting or working in a store.

Personal Qualities

Maitres d'hotel need to be:

  • good at communicating
  • polite and friendly
  • honest and reliable
  • able to lead and motivate staff
  • able to work well under pressure
  • good at planning and organising
  • good at managing their time.

Useful Experience

Useful experience for maitres d'hotel includes any work in the hospitality, tourism or retail industries, such as waiting or working in a store.

Maitre d’Hotels can earn around $39K-$52K per year per year.

Maitres d'hotel may progress to work in roles such as restaurant manager, supervisor or events manager, especially in larger restaurant and hotel chains.

Many hotels have training programmes that rotate employees through a number of different roles.

Some maitres d'hotel eventually own and operate their own restaurant business.

Maitre d’Hotel

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